Shipping

 


Order Processing
It takes 1-2 business days (M-F) before your order finds itself at the post office. For orders placed late in the week, they may not be shipped out until early the following week.

Domestic Shipping
domestic shipping estimated delivery window


For those who have selected the "Free" shipping option, you will see a line item called "Delivery" at checkout. It will suggest 3-4 business days for shipping. Please note, this timeline does not include order processing.

International Shipping
We offer international shipping through USPS First Class International. Delivery dates and postage rates vary by country.
USPS can no longer accept or deliver international mail to several countries due to COVID-19 service impacts. See all countries with temporary service and guaranteed-delivery suspensions. 
Please note that our USPS First Class International Shipping option does not include tracking information to all countries once it leaves the United States. 
Tracking is available for the following countries:
countries with tracked usps shipping available



Will I be charged customs & import taxes?

International Customers: Sometimes your order may be charged an additional customs fee or import tax. If applicable, these fees are determined by your local government and/or postal service, not Spoonie Threads. You are ultimately responsible for paying these fees, and unpaid fees may incur delivery delays. If you have any questions, send us an email at hello@spooniethreads.com.

Tracking Your Order

Your tracking number will be sent via email once we've processed and shipped your order. Processing time may vary slightly, depending on the product(s) ordered. Please note that tracking numbers may take 24-48 hours after shipment to appear in the system.

If you need to update your shipping address, please let us know immediately. Once we have sent you the tracking number for the order, we can no longer update the address. 

We are not responsible for errors in the shipping address, if the information was incorrectly entered at purchase. Please double check your details so we can ensure your products find their way to you.

What is OrderArmor Package Protection and why is it in my cart?

OrderArmor Package Protection is an optional choice that gives added protection to your order from loss, theft, or damage during shipping and delivery. Without Order Armor Package Protection, Spoonie Threads cannot cover lost, damaged, or stolen packages. OrderArmor Package Protection offers: easy claim resolution with our customer service at hello@spooniethreads.com Please Note: OrderArmor Package Protection is automatically offered in your cart at the bottom of the cart column prior to starting checkout. You can easily remove it from your cart during checkout by deselecting OrderArmor.

 

What can I do to protect my package delivery?

To avoid having any issues with shipping or delivery with your order we advise you to double check to ensure the address is correct. Order AmorPackage Protection can be added to your order prior to checkout at the bottom of your cart. The fees correspond to the value of your cart and begin as low as $1. Without OrderArmor Package Protection, Spoonie Threads cannot cover lost, damaged, or stolen packages.