For U.S. orders only, please use the portal above and enter your order number and the email address associated with your order. We will gladly accept unworn and unwashed items for return within 30 days of delivery. See exceptions below. Follow the prompts to select the item(s) you'd like to return. Returns include a $6.50 return shipping fee, which will be deducted from your refund once the return is processed. (Note: Exchanges are free see process below) For orders shipped within the US, we can email you a prepaid return label. We are unable to provide prepaid return labels for international orders at this time. Print the provided return label and attach it to your package. Drop off the package at your nearest shipping location. Once we receive the item, we will refund you the original purchase price minus the $6.50 return fee. Please allow 5 business days from the time we receive your return to process a refund. You will receive a notification email once your refund has been processed to the original form of payment you used when you placed your order, and it will be credited within 48-72 hours.

TO START A RETURN TO START A RETURN

For U.S. orders only, please use the portal above and enter your order number and the email address associated with your order. We will gladly accept unworn and unwashed items for return within 30 days of delivery. See exceptions below.

Follow the prompts to select the item(s) you'd like to return. Returns include a $6.50 return shipping fee, which will be deducted from your refund once the return is processed. (Note: Exchanges are free see process below)

For orders shipped within the US, we can email you a prepaid return label. We are unable to provide prepaid return labels for international orders at this time.

Print the provided return label and attach it to your package. Drop off the package at your nearest shipping location.

Once we receive the item, we will refund you the original purchase price minus the $6.50 return fee. Please allow 5 business days from the time we receive your return to process a refund. You will receive a notification email once your refund has been processed to the original form of payment you used when you placed your order, and it will be credited within 48-72 hours.

TO START AN EXCHANGE: TO START AN EXCHANGE:

We’re happy to help with exchanges for unworn and unwashed items within 30 days of delivery (see exceptions below). Please email hello@spooniethreads.com with your Order Number and the size, color, or design you want to exchange.

Print the provided return label and attach it to your package. Drop off the package at your nearest shipping location.

Once we receive your original item, we will process your exchange.

EXCEPTIONS EXCEPTIONS

We will gladly accept almost all unworn and unwashed items for return or exchange within 30 days of delivery, but we do have a few exceptions.

FINAL SALE: Please note clearance items marked as FINAL SALE are not eligible for returns or exchanges. This is indicated on the product listing.

G-TUBE & TRACH PADS: Please note, due to sanitary concerns and for your safety, we do not accept returns of our G-Tube or Trach Pads. Sizing is rarely an issue; G-tube Pads come in one size, Trach pads have only two sizes, and both have a velcro tab to adjust and secure the fit around your device.

For additional questions, please visit our FAQs.

Returns and Exchanges Test

Returns and Exchanges Test

Currency